@import url("https://fonts.googleapis.com/css2?family=Plus+Jakarta+Sans:wght@400;500;600;700;800;900&display=swap");:root{--g600:#16a34a;--g500:#22c55e;--g100:#dcfce7;--g50:#f0fdf4;--g-bdr:#bbf7d0;--ink:#111827;--ink2:#374151;--ink3:#4b5563;--ink4:#9ca3af;--bg:#f3f4f6;--card:#fff;--bdr:#e5e7eb;--red:#ef4444;--red-bg:#fef2f2;--blue:#3b82f6;--blue-bg:#eff6ff;--amber:#f59e0b;--amb-bg:#fffbeb;--r:1.2rem;--sh:0 4px 6px -1px rgba(0,0,0,.05),0 2px 4px -1px rgba(0,0,0,.03);--sh-md:0 10px 15px -3px rgba(0,0,0,.08),0 4px 6px -2px rgba(0,0,0,.04)}*,:after,:before{box-sizing:border-box;margin:0;padding:0}html{scroll-behavior:smooth}body{font-family:Plus Jakarta Sans,system-ui,sans-serif;color:var(--ink);overflow-x:hidden;-webkit-tap-highlight-color:transparent}.sup-root,body{background:var(--bg)}.sup-root{min-height:100vh}.sup-page{max-width:560px;margin:0 auto;padding:0 1rem}.topbar{position:sticky;top:0;z-index:50;background:hsla(0,0%,100%,.85);backdrop-filter:blur(16px);-webkit-backdrop-filter:blur(16px);border-bottom:1px solid var(--bdr);padding:1rem 1.25rem;gap:1rem}.topbar,.topbar-back{display:flex;align-items:center}.topbar-back{width:2.4rem;height:2.4rem;border-radius:50%;background:var(--bg);border:1px solid var(--bdr);justify-content:center;text-decoration:none;color:var(--ink);flex-shrink:0;transition:all .2s ease}.topbar-back:hover{background:var(--bdr);transform:scale(1.05)}.topbar-title{font-size:1.1rem;font-weight:800;letter-spacing:-.02em;flex:1}.topbar-online{display:flex;align-items:center;gap:.4rem;font-size:.7rem;font-weight:700;color:var(--g600);background:var(--g50);border:1px solid var(--g-bdr);padding:.3rem .75rem;border-radius:999px}.online-dot{width:.5rem;height:.5rem;border-radius:50%;background:var(--g500);animation:blink 2s infinite}@keyframes blink{0%,to{opacity:1}50%{opacity:.4}}.sup-hero{margin:1.25rem 0 1.5rem;border-radius:var(--r);background:radial-gradient(circle at 100% 0,#15803d 0,#052e16 100%);padding:2rem 1.75rem;position:relative;box-shadow:0 10px 25px -5px rgba(21,128,61,.3)}.sup-hero:before{inset:0;background-image:linear-gradient(hsla(0,0%,100%,.05) 1px,transparent 0),linear-gradient(90deg,hsla(0,0%,100%,.05) 1px,transparent 0);background-size:30px 30px;border-radius:inherit}.sup-hero:after,.sup-hero:before{content:"";position:absolute;pointer-events:none}.sup-hero:after{bottom:-4rem;right:-4rem;width:14rem;height:14rem;border-radius:50%;background:radial-gradient(circle,rgba(74,222,128,.15) 0,transparent 70%)}.sup-hero-inner{position:relative;z-index:1}.sup-hero-tag{display:inline-flex;align-items:center;gap:.4rem;font-size:.65rem;font-weight:800;text-transform:uppercase;letter-spacing:.08em;color:#86efac;background:hsla(0,0%,100%,.1);border:1px solid hsla(0,0%,100%,.15);padding:.3rem .75rem;border-radius:999px;margin-bottom:1rem}.sup-hero h1{font-size:1.75rem;font-weight:900;color:#fff;line-height:1.2;margin-bottom:.5rem;letter-spacing:-.02em}.sup-hero h1 span{color:#4ade80}.sup-hero p{font-size:.9rem;font-weight:500;color:hsla(0,0%,100%,.7);line-height:1.6;margin-bottom:1.25rem}.sup-search-wrap{position:relative;z-index:100}.sup-search-wrap:focus-within{transform:translateY(-2px);transition:transform .2s}.sup-search-icon{position:absolute;left:1rem;top:50%;transform:translateY(-50%);color:hsla(0,0%,100%,.6);pointer-events:none}.sup-search{width:100%;padding:.9rem 1rem .9rem 2.75rem;border-radius:1rem;border:1.5px solid hsla(0,0%,100%,.2);background:hsla(0,0%,100%,.1);color:#fff;font-size:.95rem;font-weight:600;font-family:inherit;outline:none;transition:all .3s ease;backdrop-filter:blur(8px)}.sup-search::-moz-placeholder{color:hsla(0,0%,100%,.5)}.sup-search::placeholder{color:hsla(0,0%,100%,.5)}.sup-search:focus{border-color:#4ade80;background:hsla(0,0%,100%,.15);box-shadow:0 0 0 4px rgba(74,222,128,.15)}.search-dropdown-overlay{position:absolute;top:calc(100% + .5rem);left:0;width:100%;background:var(--card);color:var(--ink);border-radius:1rem;box-shadow:0 20px 40px rgba(0,0,0,.15),var(--sh-md);border:1px solid var(--bdr);overflow:hidden;max-height:400px;overflow-y:auto;animation:dropIn .2s cubic-bezier(.175,.885,.32,1.1) forwards}@keyframes dropIn{0%{opacity:0;transform:translateY(-10px)}to{opacity:1;transform:translateY(0)}}.search-dropdown-overlay::-webkit-scrollbar{width:6px}.search-dropdown-overlay::-webkit-scrollbar-thumb{background:var(--bdr);border-radius:10px}.search-dropdown-list .faq-item{border-bottom:1px solid var(--bg)}.search-dropdown-list .faq-item:last-child{border-bottom:none}.search-dropdown-list .faq-btn{padding:1rem;background:var(--card)}.search-dropdown-list .faq-q{color:var(--ink)}.search-dropdown-list .faq-a{font-size:.8rem;padding:0 1rem 1rem;color:var(--ink3)}.empty-search-sm{padding:2rem 1.5rem;text-align:center;font-size:.9rem;font-weight:700;color:var(--ink3)}.empty-search-icon-sm{width:3rem;height:3rem;border-radius:50%;background:var(--bg);display:flex;align-items:center;justify-content:center;margin:0 auto .75rem;color:var(--ink4)}.empty-sub{font-size:.75rem;color:var(--ink4);font-weight:500;margin-top:.25rem;display:block}.sec-label{font-size:.7rem;font-weight:800;text-transform:uppercase;letter-spacing:.08em;color:var(--ink3);margin:1.75rem 0 .75rem;display:flex;align-items:center;justify-content:space-between}.sec-count{font-size:.65rem;font-weight:700;color:var(--g600);background:var(--g100);padding:.2rem .6rem;border-radius:999px;text-transform:none;letter-spacing:normal}.card{background:var(--card);border-radius:var(--r);border:1px solid var(--bdr);box-shadow:var(--sh);margin-bottom:1rem;overflow:hidden;transition:box-shadow .3s ease}.channel-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:.75rem;margin-bottom:1rem}.channel-btn{background:var(--card);border:1px solid var(--bdr);border-radius:var(--r);padding:1.25rem 1rem;display:flex;flex-direction:column;align-items:center;text-align:center;gap:.6rem;cursor:pointer;text-decoration:none;transition:all .2s ease;position:relative;box-shadow:var(--sh)}.channel-btn:hover{transform:translateY(-3px);box-shadow:var(--sh-md)}.channel-btn.wa:hover{border-color:#25d366}.channel-btn.email:hover{border-color:var(--blue)}.channel-icon-wrap{width:3.2rem;height:3.2rem;border-radius:1rem;display:flex;align-items:center;justify-content:center}.ch-wa{background:rgba(37,211,102,.1);color:#25d366}.ch-email{background:var(--blue-bg);color:var(--blue)}.channel-label{font-size:.9rem;font-weight:800;color:var(--ink)}.channel-sub{font-size:.7rem;font-weight:600;color:var(--ink4)}.channel-avail{position:absolute;top:.75rem;right:.75rem;font-size:.6rem;font-weight:700;padding:.2rem .5rem;border-radius:999px}.avail-yes{background:var(--g50);color:var(--g600);border:1px solid var(--g-bdr)}.cat-list{display:flex;flex-direction:column}.cat-row{display:flex;align-items:center;gap:1rem;padding:1.1rem;border-bottom:1px solid var(--bdr);cursor:pointer;text-decoration:none;color:inherit;transition:background .2s}.cat-row:last-child{border-bottom:none}.cat-row:hover{background:var(--bg)}.cat-icon{width:2.8rem;height:2.8rem;border-radius:.85rem;display:flex;align-items:center;justify-content:center;flex-shrink:0}.cat-info{flex:1;min-width:0}.cat-title{font-size:.95rem;font-weight:800;color:var(--ink);margin-bottom:.2rem}.cat-desc{font-size:.75rem;font-weight:500;color:var(--ink3)}.cat-badge{font-size:.65rem;font-weight:700;padding:.25rem .6rem;border-radius:999px;flex-shrink:0;border:1px solid}.badge-red{background:var(--red-bg);color:var(--red)}.badge-blue{background:var(--blue-bg);color:var(--blue)}.badge-amb{background:var(--amb-bg);color:var(--amber)}.badge-green{background:var(--g50);color:var(--g600)}.ticket-head{gap:.85rem;padding:1.25rem;border-bottom:1px solid var(--bdr);background:var(--bg)}.ticket-head,.ticket-head-icon{display:flex;align-items:center}.ticket-head-icon{width:2.5rem;height:2.5rem;border-radius:.75rem;background:var(--card);border:1px solid var(--bdr);justify-content:center;box-shadow:var(--sh)}.ticket-head-title{font-size:1rem;font-weight:800;color:var(--ink)}.ticket-head-sub{font-size:.75rem;font-weight:500;color:var(--ink3);margin-top:.15rem}.ticket-body{padding:1.25rem}.form-row{display:grid;grid-template-columns:1fr 1fr;gap:1rem}@media (max-width:480px){.form-row{grid-template-columns:1fr}}.field-group{margin-bottom:1rem}.field-label{font-size:.7rem;font-weight:700;text-transform:uppercase;letter-spacing:.05em;color:var(--ink3);margin-bottom:.5rem;display:block}.field-input,.field-select,.field-textarea{width:100%;padding:.85rem 1rem;border-radius:.85rem;border:1.5px solid var(--bdr);font-size:.95rem;font-weight:500;color:var(--ink);font-family:inherit;background:var(--bg);outline:none;transition:all .2s}.field-input:focus,.field-select:focus,.field-textarea:focus{border-color:var(--g600);background:var(--card);box-shadow:0 0 0 4px rgba(22,163,74,.15)}.field-textarea{resize:vertical;min-height:6rem;line-height:1.6}.field-select{-moz-appearance:none;appearance:none;-webkit-appearance:none;cursor:pointer;background-image:url("data:image/svg+xml,%3Csvg width='12' height='8' viewBox='0 0 12 8' fill='none' xmlns='http://www.w3.org/2000/svg'%3E%3Cpath d='M1 1L6 7L11 1' stroke='%236b7280' stroke-width='1.5' stroke-linecap='round'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 1.2rem center}.priority-tabs{display:flex;gap:.5rem}.priority-tab{flex:1;padding:.6rem;border-radius:.85rem;border:1.5px solid var(--bdr);font-size:.8rem;font-weight:700;color:var(--ink3);background:var(--bg);cursor:pointer;font-family:inherit;text-align:center;transition:all .2s}.priority-tab.low.active{border-color:var(--g600);background:var(--g50);color:var(--g600);box-shadow:0 2px 8px rgba(22,163,74,.1)}.priority-tab.med.active{border-color:var(--amber);background:var(--amb-bg);color:var(--amber);box-shadow:0 2px 8px rgba(245,158,11,.1)}.priority-tab.high.active{border-color:var(--red);background:var(--red-bg);color:var(--red);box-shadow:0 2px 8px rgba(239,68,68,.1)}.btn-ticket{width:100%;padding:1rem;border-radius:1rem;border:none;background:var(--g600);color:#fff;font-size:1rem;font-weight:800;cursor:pointer;font-family:inherit;display:flex;align-items:center;justify-content:center;gap:.6rem;transition:all .2s;box-shadow:0 4px 14px rgba(22,163,74,.3);margin-top:.5rem}.btn-ticket:hover:not(:disabled){background:#15803d;transform:translateY(-2px);box-shadow:0 6px 20px rgba(22,163,74,.4)}.btn-ticket:active:not(:disabled){transform:translateY(0)}.btn-ticket:disabled{background:var(--bdr);color:var(--ink4);cursor:not-allowed;box-shadow:none}.ticket-note{font-size:.7rem;font-weight:600;color:var(--ink4);text-align:center;margin-top:.85rem;display:flex;align-items:center;justify-content:center}.ticket-success{text-align:center;padding:3rem 1.5rem;animation:fadeUp .5s ease}@keyframes fadeUp{0%{opacity:0;transform:translateY(15px)}to{opacity:1;transform:none}}.ticket-success-icon{display:flex;justify-content:center;margin-bottom:1rem}.ticket-success-title{font-size:1.15rem;font-weight:900;color:var(--ink);margin-bottom:.5rem}.ticket-success-id{display:inline-block;font-size:.85rem;font-weight:800;font-family:monospace;letter-spacing:.05em;background:var(--g50);color:var(--g600);border:1px dashed var(--g500);padding:.4rem 1rem;border-radius:.5rem;margin:.75rem 0}.ticket-success-desc{font-size:.85rem;font-weight:500;color:var(--ink3);line-height:1.6}.faq-item{border-bottom:1px solid var(--bdr)}.faq-item:last-child{border-bottom:none}.faq-btn{width:100%;display:flex;align-items:center;justify-content:space-between;padding:1.1rem 1.25rem;background:none;border:none;cursor:pointer;text-align:left;gap:1rem;font-family:inherit;transition:background .2s}.faq-btn:hover{background:var(--bg)}.faq-q{font-size:.95rem;font-weight:700;color:var(--ink);line-height:1.4}.faq-icon-wrap{width:1.75rem;height:1.75rem;border-radius:50%;flex-shrink:0;background:var(--bg);border:1px solid var(--bdr);display:flex;align-items:center;justify-content:center;color:var(--ink3);transition:transform .3s ease,background .3s,color .3s}.faq-item.open .faq-icon-wrap{transform:rotate(45deg);background:var(--g50);border-color:var(--g-bdr);color:var(--g600)}.faq-body{display:grid;grid-template-rows:0fr;transition:grid-template-rows .3s ease}.faq-item.open .faq-body{grid-template-rows:1fr}.faq-body-inner{overflow:hidden}.faq-a{padding:0 1.25rem 1.1rem;font-size:.85rem;font-weight:500;color:var(--ink3);line-height:1.7}.status-banner{gap:1rem;padding:1rem 1.25rem;background:var(--card);border:1px solid var(--bdr);border-radius:var(--r);margin-bottom:1.5rem;box-shadow:var(--sh)}.status-banner,.status-pulse{display:flex;align-items:center}.status-pulse{width:2.5rem;height:2.5rem;background:var(--g50);justify-content:center;flex-shrink:0;position:relative}.status-pulse,.status-pulse:after{border-radius:50%;border:2px solid var(--g500)}.status-pulse:after{content:"";position:absolute;inset:-4px;opacity:.3;animation:ripple 2s ease-out infinite}@keyframes ripple{0%{transform:scale(1);opacity:.4}to{transform:scale(1.5);opacity:0}}.status-info{flex:1}.status-title{font-size:.9rem;font-weight:800;color:var(--ink)}.status-desc{font-size:.75rem;font-weight:500;color:var(--ink3);margin-top:.1rem}.status-time{font-size:.65rem;font-weight:600;color:var(--ink4);flex-shrink:0;background:var(--bg);padding:.2rem .5rem;border-radius:.4rem}.tip-row{display:flex;align-items:flex-start;gap:.85rem;padding:1rem 1.25rem;border-bottom:1px solid var(--bdr)}.tip-row:last-child{border-bottom:none}.tip-num{width:1.75rem;height:1.75rem;border-radius:50%;background:var(--g50);border:1px solid var(--g-bdr);display:flex;align-items:center;justify-content:center;font-size:.7rem;font-weight:800;color:var(--g600);flex-shrink:0;margin-top:.15rem}.tip-text{font-size:.85rem;font-weight:500;color:var(--ink3);line-height:1.6}.tip-text strong{color:var(--ink);font-weight:700}.resp-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:.75rem;padding:1.25rem}.resp-item{background:var(--bg);border-radius:.85rem;padding:1rem .5rem;text-align:center;border:1px solid var(--bdr)}.resp-icon{margin-bottom:.5rem;color:var(--ink3);display:flex;justify-content:center}.resp-time{font-size:1rem;font-weight:800;color:var(--ink);margin-bottom:.25rem}.resp-label{font-size:.65rem;font-weight:700;text-transform:uppercase;letter-spacing:.05em;color:var(--ink4)}.toast{position:fixed;bottom:2rem;left:50%;transform:translateX(-50%);background:var(--ink);color:#fff;font-size:.85rem;font-weight:600;padding:.75rem 1.5rem;border-radius:999px;z-index:500;white-space:nowrap;pointer-events:none;box-shadow:0 10px 25px -5px rgba(0,0,0,.3);animation:tIn .3s cubic-bezier(.175,.885,.32,1.275),tOut .3s ease 2.2s forwards}@keyframes tIn{0%{opacity:0;transform:translateX(-50%) translateY(20px) scale(.9)}to{opacity:1;transform:translateX(-50%) translateY(0) scale(1)}}@keyframes tOut{0%{opacity:1;transform:translateX(-50%) translateY(0) scale(1)}to{opacity:0;transform:translateX(-50%) translateY(10px) scale(.95)}}.reveal{opacity:0;transform:translateY(25px);transition:opacity .6s ease-out,transform .6s ease-out}.reveal.up{opacity:1;transform:none}